Auto Disposal of NKY at KY-237, Hebron, KY 41048

Look, I get it—other reviews say the same thing. You ask if they’ve got a part, and they’ll tell you yeah, it’s out there. Then you show up, and it’s not. And here’s the kicker: when people call them out in reviews, Bessler’s responds with some line about how they don’t track parts, just cars. But that doesn’t add up. If they don’t log parts, how do they *know* to tell customers a specific part is there in the first place? It’s like they’re playing both sides—telling you what you want to hear to get you in the door, then washing their hands of it when you don’t find anything. Doesn’t inspire a lot of trust. ---

Zero stars, and I mean it. I’ve been to the Hebron Bessler’s three times now, and every single visit has been a total scam. My son and I walk in, pay their stupid entry fee—like, what even is that for?—and they swear up and down the part we need is out there. Then we spend 20 minutes digging through junk, and guess what? No part. Not even the car they said was there. We go back inside, tell them it’s a no-go, and they just shrug like, “Tough luck, buddy.” No refunds, no credit for next time, nothing. It’s not an accident—they’re just ripping people off. Absolute garbage place. Do yourself a favor and go somewhere else. I’d rather drive an hour than deal with this BS again. ---

Okay, I was *not* expecting Bessler’s to be this easy. The guy who came to tow my car, John K, was seriously one of the most decent people I’ve dealt with in a while. He didn’t rush me, answered every question like I wasn’t bothering him, and even walked me through what happens next with the county so I wouldn’t be left guessing. Made the whole process feel less like a chore and more like… I don’t know, a normal transaction? I was ready to hate the whole experience, but he changed my mind. If more places had people like him, I’d actually *want* to recommend them. ---

Man, I hadn’t been to Bessler’s in like 15 years—figured I’d check it out again, and wow, was I glad I did. The people working there were actually nice and didn’t make me feel like I was wasting their time. I registered my car online first, which was a smart move because it let me see right away what parts they had for it. And honestly? The selection was way better than I expected. I found everything I needed without too much hassle. Next time I’m in a bind, I’m coming straight back here. ---

So, Bessler’s in Hebron—good and bad. I got most of the parts I needed for my old beater at decent prices, which was a win. A couple were a little steep, but whatever, you take the hits where you can. The best part? They texted me back fast when I had questions. No waiting around, no playing phone tag—just quick answers. Saved me a bunch of time and gas running back and forth. Adam who helped me was solid, too. All in all, not a bad trip, even if it wasn’t perfect.